DELIVERY

Dispatch & Delivery

Canada Delivery

Our postal services provider is Canada Post.
We do our utmost to send your order out the same day it is received if you are paying by credit card, but this is not always possible and we advise you to allow 7 days for delivery.
Our standard postage charge for delivery within Canada is $ 15.00. However, if you spend over $250 we are happy to offer you free shipping and delvery.

Next Day Delivery

Orders can be delivered next working day for a charge of £10 which consists of an extra £5.05 on top of our standard charge of £4.95. For all orders over £250 we will charge you £5.05. For next day delivery, please place your order before 1pm.

Overseas Orders

For all overseas orders we charge a flat postage rate of £12.00. Orders should be paid for either by credit card, Eurocheque, or cheque drawn on a UK bank account. VAT (Value Added Tax) Is not payable on orders shipped outside the EEC, and this will be automatically deducted from your order once you have filled in your country details.

Tracking

Only orders above £200, Next Day Deliveries and Overseas orders can be tracked. Please contact Customer Services and we will provide the tracking info.

Lost Parcels

If you have not received your order within 7 days please contact Customer Services. However, we have to allow 14 working days from the despatch date before reporting the parcel as lost.